Komatsu opens new Canberra depot

Komatsu has announced the opening of a new depot facility in Canberra that the company says will offer faster response times to customers in the area.

Canberra has previously been serviced by a team of three resident service technicians; a new, used and rental equipment sales representative; and a customer service sales representative.

The team will now be based out of the new Canberra depot, located at 9/8 Beaconsfield St, Fyshwick, ACT 2609.

The 200sqm depot stocks a range of parts, components and consumables tailored to the profile of machines operating in the region, as well as additional tooling for specialist service jobs.

According to Komatsu’s Wollongong Branch Manager, Michael Broadwood, who also oversees the Canberra depot, the new facility will significantly reduce turnaround and delivery times for parts and service for Canberra and ACT customers.

“Previously parts or additional tooling had to be shipped from other branches, or our main warehouse facilities in Sydney. Now we can hold parts locally for Canberra customers,” he said.

In addition to storage for parts and tooling, the new depot includes office facilities, providing a central location for Komatsu’s local team.

Parts, consumables and components for local customers will be delivered direct to their premises or job sites, by Komatsu’s Canberra and ACT team members.

Komatsu says it is committed to servicing customers of all sizes in the region from small earthmoving owner operators to local government and big quarry operations.

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