Pro Crush puts trust in a Deere in tough times

The coronavirus pandemic has not stopped Gold Coast (QLD) based Pro Crush from investing in a new John Deere 844L wheel loader to add to its fleet of machines.

Pro Crush owner, Richard Hill, said while the pandemic has presented a lot of challenges to the economy, he is thankful to still be operating as an essential business.

“There’s still a sense of uncertainty, which isn’t a great feeling for a business owner, but longer term we’re looking okay, and hopefully there won’t be too much of a major impact to the business,” he said.

The business started with just two machines in 2007 which gradually increased to over 50 today. Pro Crush was looking for a wheel loader and decided on the John Deere 844L because of the brand reputation and the service that John Deere dealership, RDO Equipment, offers.

Hill said he was already impressed with the 844L’s productivity and comfort.

“The size of the machine was exactly what I was looking for, as we’ll be using it for stockpiling crush material, loading dump trucks and other general duties, so it needs to be tough, productive and durable,” he said.

“One thing the operators and I have noticed that really stands out is the cab.

"The drivers are always comfortable, thanks to simple things like the extra legroom, air-conditioning and a heated seat. The visibility is great as well.”

Hill said customer service is more important than ever in times like these and RDO Equipment has delivered.

“Suppliers like RDO Equipment make me feel secure because I know they have my back during this time and will be there on the other side of this for us, too,” he said.

Hill said the company has been there since day one helping him with machine choice, and any questions he’s had before and after purchasing.

“The team at RDO has been great to deal with. They’ve always been upfront and honest with any questions I’ve had, and really helpful with machine delivery and handover,” he said.

“And I know they’re there now for any tech or service questions I may have. I’ve noticed they go the extra step for their customers, which I really appreciate.”