Kubota brings parts wing back in-house

Kubota Australia has opened the doors on a new state-of-the-art parts warehouse in Victoria, bringing the function back in-house after eight years to streamline efficiency, service and speed.

The new 17,000 square metre facility houses 130,000 unique part storage locations and boasts a 14.6m ridge height for more space-efficient inventory management.

Strategically located near Melbourne Airport and Kubota’s head office in Truganina, the Ravenhall facility is the result of over two years of research and development. It’s designed to optimise the way Kubota services dealers and customers around the country, all from a singular location.

Chris Nielsen, Kubota Australia’s General Manager for Service, Parts and Quality Assurance, highlighted the transformational impact of the new facility.

"With this cutting-edge warehouse, we've consolidated operations from three separate, third-party facilities into one, and we’re already starting to see the benefits. This is about giving our dealers and customers direct access to people who know these products intimately," Nielsen said.

The Ravenhall facility is already delivering impressive results, reporting a first-time picking accuracy rate of 99.5 per cent.

National Parts Manager, Patrick Loiacono, says this precision reflects Kubota’s dedication to excellence.

“We’re excited to take back ownership of this side of the business. This allows us another avenue to build on Kubota’s reputation for best-in-class customer service,” Loiacono said.

The Ravenhall warehouse is now the central location for all national parts distribution. Customers can make an order for specific parts through their local Kubota dealer.